Cancellation & Closure Policies
Cancellation Policy:
If you no longer wish to continue at Lion's Pride Gymnastics, cancellation must be received by email by the 15th of the month to be done by the end of that month. There is no fee to cancel.
*If you are cancelling due to Covid concerns, our cancellation policy will be the same and require emailed notice by the 15th of the month to be done by the end of the month.
Cancellation Before First Class:
If you have held a spot with payment and then choose to cancel before classes start, you can receive a refund minus a $25 Admin fee or leave the full credit on account.
Injury/Illness Cancellation Policy:
If your child has injured themselves or suffering from a severe illness and is unable to continue in classes, we require a doctor's note to immediately remove your child from classes and a credit for the remaining classes that month will be left on your child's account for when they return. Your child will then be removed from class and placed on the waitlist and all payments cancelled. We cannot guarantee space will be available when they are ready to return.
Class Cancellations Due to Coach Unwell/Away:
If a coach is unwell/away and a substitute coach is unavailable, we may cancel the class and provide a make-up for that class.
Class Cancellations Due to Mother Nature:
If a class is cancelled due to Mother Nature (storm, power outage, bad weather, natural disaster, etc.), no make-up class and no refund will be provided.
Government Mandated Gym Closure:
If Lion's Pride Gymnastics is required to close due to public health concerns such as Covid-19, all payments will be halted and a credit for all unused classes will be applied to your account. Credits must be used within 2 months of re-opening.
Other Policies
Late Charges:
Late pickups of 5-15 minutes are subject to a $10 Admin fee. If 15-30 minutes late for pick up, the fee is $25. If 30-45 minutes late, the fee is $50.